INSIGHTS
The Squawk
For the people making the AI decisions, not the ones building it.
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Onboarded like a new hire: Raleigh’s AI help desk agent
Raleigh gave its AI help desk agent new-hire permissions and pulled it back when it overreached. The vendor’s 66 percent savings figure has no published baseline.
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The pilot became the purchase: Casper buys AI body camera review
Casper’s council moved a police AI tool from trial to a $58,800 contract on two consent votes. The pilot’s measures were never published, so the renewal has no baseline yet.
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Now come the rules: Colorado’s replacement AI law and its draft regulations
Colorado’s rewritten AI law takes effect in January. It trades impact assessments for notices and explanations, and the draft rules decide how specific those must be.
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Rules that run through the contract: Missouri’s license plate reader order
Missouri’s plate reader order sets a 30-day limit and bans vendor resale. The provisions that make it checkable are a vendor certification and a logged reason for every search.
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Follow the issues that matter.
The Squawk covers nine editorial beats across governance, procurement, deployment, workforce, education, accessibility, and more.
ABOUT THE SQUAWK
Reporting on what happens after the AI demo.
The Squawk looks at the real-world decisions, challenges, and consequences of AI adoption. We cover governance, procurement, deployments, audits, failures, workforce impact, education, accessibility, and the policies shaping what comes next.
Our goal is to give leaders the context they need to make better AI decisions, with a clear view of what is working, what is not, and what to watch for.